Terms & Conditions
1. SCOPE OF APPLICATION
All orders placed through our online shop shall be governed by the following Terms and Conditions.
2. CONTRACTING PARTIES, CUSTOMER SERVICE
The contract of sale is between you and Vit&Drip Health and Aesthetics Center store. In the event of any questions, complaints, or objections you can contact Customer Service under the telephone number +34619228412.
3. CONCLUSION OF THE PURCHASE CONTRACT
The presentation of products in our online shop is not a legally binding offer but a non-binding online catalog. You may select desired items of the products presented in our online shop by clicking the button “ADD TO CART” and add these items to the so-called “shopping cart”. In our overview pages displaying several products, you may have the option to use our “Buy Now”-tool. When hovering your computer mouse over the displayed product image the “Quick Shop”-button appears. Clicking this button will open a separate window providing you with the possibility to purchase the item directly.
You may find the “shopping bag”-button above the navigation bar. It is represented by an icon shaped as a shopping bag. The current number of contents of your shopping bag will be displayed on that icon. Furthermore, the buttons “VIEW CART” and “CHECKOUT” will appear. By clicking the button “VIEW CART” you can access your shopping bag and make changes to your order at any time, in particular, you will be able to remove selected items from the shopping bag. When clicking the button “CHECKOUT” you will then access the order summary. You may add your personal information and choose between the available payment methods and shipping options. You are free to modify and correct the details of your order, or to cancel the purchase until you click the button „CHECKOUT“.
By clicking the button “CHECKOUT” you submit a legally binding offer to conclude a purchase agreement. We will send you a receipt of your order via email immediately after your submission including the details of your order. This receipt of your order does not constitute an acceptance of your offer. We may accept your offer via email confirmation of order or by delivery of the goods within five days after your submission.
The text of these general terms and conditions will not be saved after concluding the purchase contract. You may access the current version of our general terms and conditions through our online shop. Additionally, you have the possibility to access and print out or save electronically our general terms and conditions via your internet browser before submitting your order.
4. STATUTORY DEFECT WARRANTY
We are liable for material defects and legal defects of the goods. With respect to B2B customers (entrepreneurs), the seller’s defect warranty period for goods ends 12 months after delivery of the goods.
5. SHIPPING COSTS
There is no shipping charge for orders to be delivered within Spain – excluding Canarias. For International Orders shipping cost is a flat fee of 12 Euro and will be added to the prices quoted for the products.
We ship Monday to Friday excluding public holidays.
7. DELIVERY TIME
We deliver orders within Spain (excl. Canarias) within 5 to 8 working days. International deliveries will be delivered within 10 to 14 working days but can take up to 28 days.
The products purchased from this website will be shipped by a third-party carrier. Shipping dates and/or arrival times given are only estimates.
8. PAYMENT OPTIONS
We accept Debit or Credit Card payments.
Your debit card account will be debited on completion of the order.
Your credit card account will be debited on completion of the order.
9. RIGHT OF CANCELLATION
INFORMATION CONCERNING THE RIGHT OF CANCELLATION
Right of Cancellation
The cancellation period is ten days from the date when you or a third party designated by you who is not the carrier has taken possession of the goods.
To exercise your right of cancellation, you must inform us (E-Mail: firstname.lastname@example.org ) by means of a clear statement (e.g. an email) concerning your decision to cancel this contract.
Consequences of cancellation
If you cancel this contract, we immediately have to refund all payments received from you. This must be done within no more than fourteen days from the date when we receive your notice of cancellation. For this refund we will use the same payment method as the one that you used to carry out the original transaction unless we have explicitly made a different agreement with you; on no account will this refund cost you anything.
We may refuse to make a refund until the goods have been returned to us or until you have proved that you have returned the goods, whichever is earlier.
You must send or hand over the goods to us immediately and in any case no later than within fourteen days of informing us that you intend to cancel this contract. You will have complied with the time limit if you send the goods before the fourteen-day period has expired.
You only have to reimburse us for any loss in the value of the goods if this loss of value has been caused by handling the goods in a way that is not necessary in order to inspect their condition, characteristics, and functionality.
Please note: a 100 percent refund of your return can only be made if the items arrive in their original packaging and unused. For used items, we reserve the right to withhold a part of the refund amount.
Exclusion of the right of cancellation
In the following cases, you do not have a right of cancellation for contracts:
for the supply of goods that are not prefabricated and which are produced in accordance with the consumer's individual choices or specifications or that are obviously tailored to the consumer's personal requirements,
for the supply of goods that may rapidly spoil or whose use-by date would soon be passed,
for the supply of sealed goods which are unsuitable for return for reasons of health or hygiene if their seal has been removed after delivery,
for the supply of goods that, due to their condition, have been inseparably combined with other goods after delivery.